Which city do you want to deliver?
1.We offer all products for US delivery.This includes all regions of US.Shipping services do not provided outside US.
2.How to track my order?
After processsing the order,you can contact us through [email protected] . We will notify you that the order has been sent out.Please note that we do not provide cash on delivery.
3.How long does it take to get my order?
We process orders Monday through Friday. Within 72 hours after your order payment is successful, we will process your order and arrange shipment from the warehouse, and ship the goods on the first day after the processing date. Please note that we do not ship on weekends.
Shipping time: 7-15 working days (excluding order processing time)
We will email you a tracking number within 72 hours. Please wait!
Attention! Due to the coronavirus and local logistics services in US, shipments in US may be delayed. Please take care of yourself and ensure your safety.
You can contact our customer service by email with delay information, or use the following URL and your order number to track your order query, https://www.17track.net/cn
4. Can I cancel the order?
All orders will be automatically processed and shipped immediately after placing the order. If you want to cancel an order, please send a cancellation request via email within 12-24 hours after placing the order. If the order has not been shipped, you will get a refund. Once transportation is arranged, it cannot be cancelled.
5.Can the order be shipped on Sundays and public holidays?
I’m sorry that we do not provide delivery service on Sundays and public holidays.
6.How much is the freight?
We only provide transportation services in the US. All orders adopt uniform transportation standards. Mail services are not provided outside US.
Shipping price
Free shipping on all orders
7.Do I need to pay the tariff or any other tax fee ?
In US, customer shall be responsible for any taxes, duties and charges levied in the area where the Products are transported, including but not limited to any sales or use tax, value added tax or duties.
8.What should I do if I receive damaged or defective items?
Please contact us and provide at least one photo or a video showing the details of the product. After confirming the problem, we will resend a new product or send a new part to replace the defective product to solve the problem.